Grants Office Process Optimisation

Streamline pre-award and post-award grant management

Service Overview

A hands-on review and redesign of your grants office processes to reduce turnaround times, improve compliance, and increase researcher satisfaction.

This service is ideal for institutions where grant workflows have become slow, inconsistent, or overly dependent on individual staff workarounds. We focus on practical process redesign that can be implemented within existing operational constraints.

You receive streamlined workflows, clearer roles, and measurable performance metrics to support a more efficient and service-oriented grants office.

What's Included

  • Process mapping (current state)
  • Bottleneck identification
  • Redesigned workflows
  • Staff training
  • Turnaround time KPIs

Pricing & Timeline

Investment: R150,000 - R200,000

Duration: 10 weeks

Delivery: Remote or on-site (Johannesburg / South Africa)

Why Choose This Service

You get immediate operational improvements that directly affect researchers and leadership confidence. This service helps your office process grants faster, reduce errors and compliance risk, and deliver a more consistent support experience across the institution.

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