Research Support Maturity Assessment
Evaluate and benchmark your research support services
Service Overview
A comprehensive assessment of your research office's capabilities across grant management, researcher development, ethics, contracts, and systems. Includes a maturity model and improvement roadmap.
This service is valuable for institutions that want an evidence-based view of current capability and a practical plan to move from fragmented support to a high-performing, researcher-centred operating model.
The outcome is a clear picture of where you are today, what good looks like, and how to close priority gaps efficiently.
What's Included
- 5-dimension maturity assessment
- Staff and researcher interviews
- Benchmarking against peers
- Improvement roadmap
Pricing & Timeline
Investment: R60,000 - R80,000
Duration: 3 weeks
Delivery: Remote or on-site (Johannesburg / South Africa)
Why Choose This Service
You get practical insight that leadership can act on. Instead of generic recommendations, this assessment delivers specific capability improvements that strengthen service quality, improve researcher experience, and support better funding outcomes.